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Escrow Protection on Pata Jumla

At Pata Jumla, we understand the importance of secure and trustworthy transactions. Our Escrow Protection Service ensures that buyers and sellers can conduct business with confidence, minimizing risks and fostering a safe trading environment.

How Escrow Protection Works

  1. Buyer Makes Payment
    When a buyer places an order, the payment is held securely in escrow by Pata Jumla.

  2. Seller Ships the Order
    The seller is notified to dispatch the goods within the agreed-upon timeframe.

  3. Buyer Confirms Receipt
    Upon receiving the goods, the buyer verifies that the order meets the agreed specifications and confirms receipt.

  4. Payment is Released
    Once confirmation is received, Pata Jumla releases the payment to the seller.

Benefits of Escrow Protection

  • Security for Buyers: Funds are only released to the seller once the goods are received and verified.

  • Reliability for Sellers: Sellers are assured of payment once they fulfill their obligations.

  • Dispute Resolution: In case of any issues, Pata Jumla provides a structured resolution process to protect both parties.

Dispute Resolution Process

If a dispute arises:

  • The buyer and seller should attempt to resolve the issue directly within the platform.

  • If no agreement is reached, Pata Jumla’s support team will step in to mediate based on provided evidence (e.g., shipping receipts, product photos, and communication logs).

  • If necessary, a refund or partial payment adjustment will be made based on the final decision.

Important Notes

  • Pata Jumla’s escrow service applies to all eligible transactions conducted on the platform.

  • Funds remain secure until all parties fulfill their obligations.

  • Misuse of escrow protection, including fraudulent claims, may lead to account suspension.

By using Pata Jumla, both buyers and sellers agree to abide by our escrow protection policies, ensuring a secure and reliable marketplace experience.

 

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