Effective Date: 31-03-2025
Welcome to Pata Jumla! These Terms and Conditions govern your use of our B2B marketplace. By accessing or using Pata Jumla, you agree to abide by these terms.
1. Account Registration
Users must provide accurate business and personal information during registration.
Pata Jumla reserves the right to approve or reject account applications.
Users are responsible for maintaining the confidentiality of their account credentials.
2. Marketplace Usage
Pata Jumla facilitates transactions between buyers and sellers but does not directly sell products.
Users must conduct transactions within the platform to be eligible for protection services.
Any fraudulent, misleading, or illegal activities will result in account suspension.
3. Payment and Escrow Services
Payments must be processed through Pata Jumla’s Secure Payment System.
The escrow service holds funds until the buyer confirms receipt of goods.
Chargebacks, unauthorized transactions, or payment disputes will be handled in accordance with our Secure Payments Policy.
4. Buyer and Seller Responsibilities
Buyers must review product listings carefully before making a purchase.
Sellers must provide accurate product descriptions and fulfill orders in a timely manner.
Any disputes must be reported within the specified timeframe for resolution.
5. Returns and Refunds
Return requests must comply with our Returns and Refund Policy.
Refunds will only be processed if the return conditions are met and verified.
6. Verified Sellers Program
Sellers may apply for Verified Seller Status by meeting eligibility requirements.
Misrepresentation or falsified verification documents will result in removal from the program.
7. Prohibited Activities
Users may not:
Engage in fraudulent transactions or payment manipulation.
Sell counterfeit, illegal, or restricted products.
Misuse Pata Jumla’s platform for spam, harassment, or data breaches.
8. Liability and Disclaimers
Pata Jumla is not liable for any direct or indirect damages resulting from transactions between users.
We do not guarantee product quality, delivery times, or seller performance.
Users assume full responsibility for their trading decisions on the platform.
9. Changes to Terms
Pata Jumla may update these terms periodically. Continued use of the platform after updates constitutes acceptance of the new terms.
10. Contact Us
For any inquiries regarding these Terms and Conditions, contact us: Email: patajumla@gmail.com
Phone: 0708239055
By using Pata Jumla, you acknowledge and agree to these Terms and Conditions.